Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-performance-calibration.dentrepair-talk.com (hereafter referred to as “Tesla Performance Calibration,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, products, or services accessed through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This section describes the actions we take when you interact with our online services:

  • Using Our Applications and Services: When you sign up as an authorized user and access our applications or utilize our services, we collect and process your personal data to provide a seamless experience.
  • Visiting Our Websites: Every time you visit our websites, we may collect certain information about your device and browsing behavior, as explained in detail below.
  • Communications: If you choose to receive newsletters, emails, calls, or texts/SMS from us, we will use your contact details for this purpose.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: This includes your user name, email address, and password (encrypted) to secure your account.
  • Payment Information: Details related to your payment methods, such as credit card numbers or bank account information, are processed through secure third-party payment gateways.
  • Financial Information: We may collect data about your financial status, investment preferences, and transaction history for analytics and personalized recommendations.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs, which help us recognize your device and provide location-based services (with your consent).
  • Location Data: If you choose to share or enable it, we can access and store your geographic location data for personalized content and services.
  • Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms are collected to improve our products and services.
  • Social Media Information: If you log in or connect our services to your social media accounts, we may collect data from those platforms (with your consent).
  • Product Information: Details about the products you view, search for, or purchase on our sites. This helps us personalize recommendations and improve product offerings.

We gather this data through direct user input, automated technologies like cookies and tracking pixels, and third parties who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like login sessions and page navigation.
  • Preference Cookies: We use these to remember settings you’ve chosen, such as language preferences or display options.
  • Analytics Cookies: These cookies collect information about your browsing behavior on our sites to provide insights for improving our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period for legal compliance or record-keeping requirements. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our internal teams have restricted access to personal data, and access is granted only on a need-to-know basis.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If we become aware that a child has provided us with personal data, we will take steps to delete that information as soon as possible.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain cases, you may request the deletion of your personal data.
  • Restriction: You have the right to restrict the processing of your data in specific circumstances.
  • Portability: You can request a portable copy of your data in a commonly used format.
  • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
  • Non-Discrimination: You are entitled to equal services provided without discrimination based on your data preferences.

To exercise these rights or if you have any data-related queries, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, feedback, or data-related requests:

Email: [email protected]
Address: [Privacy Team Contact Address]

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Tesla Performance Calibration.